Author Topic: Redington Customer Service & Simms Customer Service  (Read 484 times)

0 Members and 1 Guest are viewing this topic.

Offline driver

  • BRFFFERS
  • Steelhead
  • ********
  • Posts: 1644
  • Karma +5/-14
  • Gender: Male
Re: Redington Customer Service & Simms Customer Service
« Reply #15 on: July 07, 2017, 17:57:35 PM »
I've have good luck with St Croix warranty. 

Sent from my SM-G950U using Tapatalk


Online Dee-Vo

  • Premium Member
  • Steelhead
  • ********
  • Posts: 1867
  • Karma +1/-3
  • Gender: Male
Re: Redington Customer Service & Simms Customer Service
« Reply #16 on: July 07, 2017, 18:32:27 PM »
maybe it's time for you to jump in the deep end and buy one of them high donkey US made rods?
St Croix makes a decent rod in the US. The Avid models are around 300. Orvis Recon is around 400. I'd drop 400 for a rod long before I would for waders.

I figure I will in time. As long as that cheapo will pull my fish in I'm happy. I've already spent $300 on waders. I never wear them except maybe at the Smith which is a rare visit.

"The Earth is my playground."  - D.V.

Online Dee-Vo

  • Premium Member
  • Steelhead
  • ********
  • Posts: 1867
  • Karma +1/-3
  • Gender: Male
Redington Customer Service & Simms Customer Service
« Reply #17 on: July 07, 2017, 18:34:01 PM »
Ok, so, an update. I'm surprised but happy. Simms is sending me a replacement of my Freestone boots that I wore out. Very respectable! All I have to do is send this pair to them. I emailed pics before sending in and paying postage and he said he'd replace them.      Word.
« Last Edit: July 07, 2017, 20:05:50 PM by Dee-Vo »
"The Earth is my playground."  - D.V.

Online Dee-Vo

  • Premium Member
  • Steelhead
  • ********
  • Posts: 1867
  • Karma +1/-3
  • Gender: Male
Redington Customer Service & Simms Customer Service
« Reply #18 on: July 10, 2017, 12:47:08 PM »
Impressed once more with Simms. I just received a PREPAID shipping label. Boots will be on their way back to them very shortly.
« Last Edit: July 11, 2017, 16:04:15 PM by Dee-Vo »
"The Earth is my playground."  - D.V.

Offline Yallerhammer

  • Steelhead
  • ******
  • Posts: 1047
  • Karma +8/-0
  • Gender: Male
  • drunken unwashed heathen hillbilly savage
Re: Redington Customer Service & Simms Customer Service
« Reply #19 on: July 11, 2017, 12:17:59 PM »
I own one Redington rod. And so far, after twenty-some years and tens of thousands of fish, I have never needed to contact their customer service about it. That's a pretty good recommendation.
Women want me, doughbellies fear me.

Little Debbie Prostaff

Online Dee-Vo

  • Premium Member
  • Steelhead
  • ********
  • Posts: 1867
  • Karma +1/-3
  • Gender: Male
Redington Customer Service & Simms Customer Service
« Reply #20 on: July 14, 2017, 18:47:53 PM »
Done deal. Redington sent my rod piece. Arrived today. 9 days total and it's here. Word. I'm happy.

Kudos to Redington.

Guests can't see images. Please login or login
"The Earth is my playground."  - D.V.


 

Sitemap 1 2 3 4 5 6 7 8 9 10